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Come and join our team as a Customer Service Co-Ordinator!

Author Damien Wilde
Posted On 15th February 2017

office desk

We are very excited to announce that we are looking for yet another member of our team to join our super cool Customer Service team!

If you want to be part of an ever-growing, yet tight-knit team then we would like to hear from you!

Based in Sherburn-in-Elmet, just a stone’s throw from Leeds, CS Catering is perfectly positioned to help you develop as a person and a professional.

This is an excellent opportunity for someone who loves to natter with customers, can juggle multiple tasks at once, and gives 100% in everything they do then this could be the role tailored just for you.

We have a great office mix and plenty of lovely characters who are incredibly excited to welcome a new member to our team.

If you have any of the following qualities or skills, then we want to hear from you!:

  • Work well as part of a busy team
  • Passionate about what you do
  • Have a confident phone manner
  • Good communication skills
  • Great organisational skills
  • Good attention to detail
  • Ability to think on one’s feet while dealing with customers directly on the phone
  • Good general computer skills (we are Microsoft Windows folks)
  • Good working knowledge of the Microsoft Office Package (Word, Excel, Outlook)

We sell a range of catering equipment products to a wide variety of businesses and to the public. Business clients range from sole traders operating their own sites to large multi-national companies who require more in-depth account management.

Based at our head office in Sherburn-in-Elmet near Leeds and will involve the following duties:-

  • Take incoming customer service calls
  • Liaise competently with both customers and suppliers
  • Offer troubleshooting advice over the phone
  • Co-ordinate engineer visits
  • Fully record all case details on our CRM system
  • Build good product knowledge
  • General administration duties

If this all sounds just like you, then please click here to be redirected to submit your CV and covering letter.

We look forward to speaking to you very soon! 🙂